Frequently Asked Questions

💬 General FAQs

  • We work with anyone who wants to move better—whether you're a youth athlete recovering from knee surgery, an active adult dealing with foot pain on your daily dog walks, or someone looking to feel strong and confident while hiking, lifting, or just keeping up with life. If movement matters to you, we’re here to help.

  • No referral is required to begin physical therapy in Washington state. You can book directly with us.

  • You'll receive a full 1-on-1 evaluation with one of our licensed therapists, including a movement assessment, discussion of your goals, and a customized plan moving forward.

  • We’re located in the Eastlake neighborhood of Seattle, WA. Conveniently located from Capitol Hill, University District and SLU.

  • Yes! We have a FREE parking lot on the south side of our building.

🏋️ Training + Coaching FAQs

  • Absolutely. Our training programs are designed for anyone who wants expert guidance to build strength, improve performance, or maintain long-term health.

  • We combine rehab expertise with performance coaching. That means your plan is built with your history, movement patterns, and goals in mind—no cookie-cutter workouts here.

  • It depends on your goals, but many clients train 1–2 times per week with a coach and follow a custom program in between. We also offer an Open Gym model, where you can access your guided training plan on your own time—with supervision from our team always nearby to answer questions and ensure you're staying on track.

🧾 Payment + Scheduling FAQs

  • We are an out-of-network provider, which means we do not bill insurance directly. This allows us to offer longer, 1-on-1 sessions and personalized care without the limitations of insurance-based models. Many of our clients use HSA/FSA funds or submit for reimbursement through their insurance using a superbill (we'll provide one!).

  • A superbill is a detailed receipt that includes everything your insurance company needs to process an out-of-network claim. You can submit it to your insurer to request reimbursement for eligible physical therapy services. We’ll provide these after each visit or package.

  • Yes, most Health Savings and Flexible Spending Accounts can be used for physical therapy services.

  • We offer single sessions, session packs, and membership options to meet a range of needs. Please reach out to us for more detailed information.

  • You can book online or call us at 206-641-7733. We’ll help you find the right starting point based on your goals.

  • Unfortunately, we are not able to accept Medicare at this time—even on a private pay basis for covered services. We’re happy to help connect you with a Medicare-enrolled provider if needed.